Privacy notice
This notice explains what information LingoLinq collects when you join the beta waitlist, how we use it, where it is stored, and the rights you have over it. It applies to the form on lingolinq.com and the emails we send in response. It does not cover the LingoLinq AAC application itself, which has a separate notice published before any user data is collected.
What we collect
- Email address (required, so we can write back).
- Role (required), so we know whether you are an AAC user, parent or family member, speech-language pathologist, educator or aide, or something else.
- IP address and browser user-agent, captured automatically by our hosting provider for anti-abuse purposes.
Why we collect it
We use this information to:
- Send you a confirmation that you are on the waitlist.
- Notify you when LingoLinq is ready for early testers.
- Send the occasional update on what we are building. You can unsubscribe at any time.
- Group testers by role so we can match each cohort to the right beta surface (AAC users, families, SLPs, district administrators, and so on are not all testing the same things).
Lawful basis (GDPR)
For visitors in the European Economic Area, the United Kingdom, or other jurisdictions with comparable rules, we rely on your explicit consent (GDPR Article 6(1)(a) and Article 7) as the lawful basis for processing. You give that consent by ticking the consent checkbox before submitting the form. You can withdraw consent at any time by emailing info@lingolinq.com, and we will remove your record.
Where the data lives (our processors)
We rely on a small number of US-based service providers to operate the waitlist:
- HubSpot (CRM, primary store and auto-response email). HubSpot privacy notice.
- Resend (backup email delivery to our team inbox). Resend privacy notice.
- Google Workspace (host for the
info@lingolinq.cominbox where backup emails land). Google Workspace privacy notice. - Netlify (web hosting and form delivery). Netlify privacy notice.
International transfers
LingoLinq is based in the United States, and the processors above are all US-based. If you submit the form from the European Economic Area, the United Kingdom, Switzerland, or another jurisdiction with a similar transfer regime, your information will be transferred to and processed in the United States. Each of our processors maintains a transfer mechanism that meets GDPR Chapter V: HubSpot, Netlify, and Google are participants in the EU-US Data Privacy Framework (and its UK and Swiss extensions), and we rely on Standard Contractual Clauses where the Data Privacy Framework does not apply (including for Resend). You can request a copy of the SCCs covering your data by writing to info@lingolinq.com.
Who sees your information
Only LingoLinq team members with a legitimate need see your record. We do not sell or rent your information. We do not share it with advertisers. We do not "share" it for cross-context behavioral advertising as that term is defined under US state privacy laws. We will only share it with a third party if we have a legal obligation to do so, or if you ask us to.
How long we keep it
We keep your waitlist record until you ask us to delete it, or until you have not replied to our emails for 24 months, whichever comes first. After that we delete the record from HubSpot.
Your rights
Regardless of where you are, you can ask us to:
- Show you what we have on file about you.
- Correct anything that is wrong.
- Delete your record.
- Export your record in a portable format.
- Stop sending you emails.
Email info@lingolinq.com with your request. We respond within 30 days.
EU and EEA residents may also lodge a complaint with the data protection authority in your country. A current list is published by the European Data Protection Board at edpb.europa.eu/about-edpb/members.
UK residents may lodge a complaint with the Information Commissioner's Office at ico.org.uk.
US state residents (including California, Colorado, Connecticut, Delaware, Iowa, Montana, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia) have substantially the same rights listed above (access, correction, deletion, portability, and opt-out from sale or sharing). To exercise them, use the same email path. We do not sell or share personal information as those terms are defined under those laws.
Children
The waitlist form is intended for adults. If you are a parent or family member of an AAC user under 18, please sign up on behalf of yourself, not the child, and select the Parent or family role. We do not knowingly collect information from anyone under 13.
Anonymized data in the LingoLinq application
This notice covers the beta waitlist only. The LingoLinq AAC application itself will have a separate privacy notice published before any user data is collected. Because prospective districts, clinical teams, and families are evaluating us on how we will handle data in the application, the principles below describe what we are designing toward.
Everything is off by default. No communication content, modeling input, usage signal, or reporting data is collected, transmitted, or used for product improvement or research until the user (or an authorized supporter, in the case of a minor or supported user) explicitly opts in. The setting can be turned off at any time, and data tied to that account is deleted on request.
When data is shared under that opt-in, our design intent is:
- Direct identifiers are removed before storage or analysis. Names, email addresses, account IDs, IP addresses, device identifiers, and school or district identifiers are stripped.
- FERPA (US K-12 students). We will not use education records for product training without the written consent required by 34 CFR Part 99, and de-identification will meet the standard at 34 CFR § 99.31(b).
- COPPA (users under 13). No data from users under 13 will be used for product training, anonymized or not, until verifiable parental consent has been received under the COPPA Rule.
- HIPAA (clinical settings). De-identification will follow the Safe Harbor method at 45 CFR § 164.514(b)(2), removing the 18 specified identifiers.
- GDPR (EU and UK). Anonymization is intended to be irreversible. Where re-identification is theoretically possible, the data is treated as pseudonymized personal data and remains subject to your rights under GDPR.
Aggregated or statistical output produced from this data (for example, "X percent of beta users use predictive sentences") is not personal data and may be shared publicly. We will never publish or share output that could reasonably identify an individual.
When the application notice is published, this section will be replaced with a pointer to it. Until then, treat this as a binding statement of intent.
Contact
Questions, requests, or complaints about this notice: info@lingolinq.com.
Postal address: LingoLinq, c/o Dominic Dewitte, 5041 Taylor Ave, Ogden, UT 84405, USA.